Refund policy

1. Final Sale on All MaterialsAll sales of irrigation components—including but not limited to controllers, valves, sprinkler heads, nozzles, and sensors—are final. Due to the precision and environmental sensitivity of these components, we cannot accept returns once the items have left our facility or have been installed.2. Custom & Cut-to-Length ItemsAny materials that have been custom-ordered, modified, or cut to specific lengths (such as poly tubing, PVC pipe, or drip line) are strictly non-returnable and non-refundable.3. Installed Systems & LaborLabor charges and service fees are non-refundable. Once a system or component is installed and tested on-site, it is considered a permanent improvement to the property and cannot be returned for a refund.4. Warranty & Defective ItemsWhile we do not offer returns for "change of mind," we stand by the quality of our work. If a component is found to be manufacturer-defective within the first [30/60/90] days, we will replace the part under the manufacturer’s warranty. This does not include damage caused by freezing, landscaping equipment, or unauthorized tampering.5. Design & Consulting FeesAny AI-generated landscape designs or manual irrigation blueprints provided as part of a consultation are digital assets. These fees are non-refundable once the design has been delivered to the client.